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How to Enter your Backup for Workgroups License Key(s)

Thank you for purchasing a Backup for Workgroups (BFW) license.

You may have noticed that the field to enter your license key is not active. This page lists the steps you need to follow to enter your license key(s). For detailed instructions, select the case that best describes your situation:

For NEW CUSTOMERS (may be running the BFW Trial Software or a new installation; either way you have never entered any license keys)

I am a NEW customer and I have never entered any license keys. I downloaded the Backup for Workgroups evaluation software and now I need to enter my license key(s).

For existing customers (running BFW installations that have license keys entered)

Enter Upgrade License Only
I need to enter an upgrade key into an existing Backup for Workgroups Backup Server. I am not making any other changes to my backup hardware or software at this time.
Enter Exchange Message Restore Addon Only
I need to enter my new Exchange Message Restore Addon license key.
Enter Additional Client and/or Open File Addons Only
I have purchased an additional BFW license and need to enter this into my existing installation.
Upgrading and Adding Licenses at the Same Time
I have an old version of Backup for Workgroups, I purchased a license that contains additional backup clients. I need to both upgrade and enter the additional license at the same time.

For existing customers performing Maintenance on Licensed installations of BFW

I am re-installing Backup for Workgroups on a NEW computer and I need to enter my license keys -OR- I am setting up a new, separate Backup for Workgroups installation and need to enter my newly purchased license keys.

For people extending their trial period of Backup for Workgroups

I am running Backup for Workgroups in Evaluation Mode and need to extend the length of my evaluation.

* The information on this page is confidential and proprietary to Lockstep Systems, Inc. Please DO NOT post any links to this webpage. Please DO NOT copy the information on this webpage to another webpage or provide it in any form, written or electronic, to any third parties. The information on this webpage is strictly for licensed users of Backup for Workgroups and not to be shared with anyone else.

I am a NEW customer.

I downloaded the Backup for Workgroups trial software, and now I need to enter my license key(s).

Backup for Workgroups is a client / server application - the license keys are entered into the Server portion of the software. Follow the steps below to activate the license field and enter your license key(s).

Go to the computer that is running the Backup for Workgroups - Backup Server software.
Check to see what version of Backup for Workgroups that you are running. Run Backup for Workgroups and go to Help -> About. If you are running version 7.0 or older you will need to upgrade to version 8.2 before you can apply the license key. Click on the link below to download the version 8.2 setup program. Run the setup program to upgrade the Backup for Workgroups Backup Server to 8.2.

http://www.backup-for-workgroups.com/downloads/bfwsetup.exe
Close the Backup for Workgroups Admin (user interface).
Now download the following license setup program to the Backup Server:

http://www.backup-for-workgroups.com/downloads/bfwlicensesetup.exe

Run the License Setup program.

The license program does not have a user interface, but it should open the Backup for Workgroups Admin.
If the Backup for Workgroups Admin does not open, run Backup for Workgroups by double clicking on the Backup for Workgroups icon on the desktop.
Go to Tools -> License.

Right click on My Computer and select Manage.
At the Computer Management window, expand "Services and Application" and then highlight "Services".
Right click on the service named "Backup for Workgroups" and select Stop.
Repeat step 3 and choose Start.
Now open Backup for Workgroups and go to Tools -> License

Enter your license key and press the Add License button.
If you have more than one license key, enter each key one at a time, by entering the key and press the Add License button then repeat.
When you have entered all of your keys, press OK to save your license keys.
If you have purchased an Exchange Message Restore license key that starts with EMR, go to the Clients panel. Select the name of the Backup Account that you are using to backup your Exchange Server. Now press Modify. At the Modify dialog, check/tick the option to enable the Exchange Message Restore add-on. Press OK to save your changes. Now the Backup Client that works to backup your Exchange Server can use the Exchange Message Restore add-on.

I am an EXISTING customer.

I need to enter an upgrade key into an existing Backup for Workgroups Backup Server.

Backup for Workgroups is a client / server application - the license keys are entered into the Server portion of the software. Backup for Workgroups License keys are additive. When you enter your upgrade license key, it works with your existing keys, so do not delete any existing license keys.

Go to the computer that is running the Backup for Workgroups - Backup Server software. The upgrade process starts at the Backup Server.
Download the BFW Setup program using the following link:
http://www.backup-for-workgroups.com/downloads/bfwsetup.exe
When you run the BFW Setup program, the first screen is the license agreement screen. Notice that the text on the large button in the middle includes the phrase "Upgrade BFW Now." This indicates that BFW has detected the presence of an existing installation and it will upgrade this installation. If you DO NOT see the word Upgrade on the button, please see the Troubleshooting section below. When ready, Press the I Agree... button.
The BFW Setup program is ready for you to enter the Upgrade License key.

Enter the upgrade key from the email message you received when your order was processed. Note that if you purchased additional license keys, enter the upgrade key first. Any other keys you will enter later. If you choose not to update at this time, you can cancel the upgrade and your existing installation will be left as-is without any changes.

After entering the upgrade key, press OK. The BFW Setup will now complete the upgrade process. The setup program will not ask for any additional information.

If you only purchased an upgrade key, you are done. If you have additional keys proceed to the next step.
Enter any additional license keys.
If you purchased additional license keys such as an open file add-on key, Exchange Message Restore addon, or additional client license keys, you can enter these keys now.

On the Backup Server, open the Backup for Workgroups Admin and Go to Tools -> License.

You should see your existing license keys and the upgrade key. The keys are additive so do not remove the existing keys.

Now enter each additional key one at a time. Enter the key and press the Add License button. Then repeat for each new license key.

When you have entered all of your license keys, press OK to close the dialog.

If you purchased any add-on keys, then go to the Clients panel.

Select the client you want to apply the add-on license to and press Modify. Then activate the add-on and press OK to save your changes for that client account. Repeat if needed until all add-on licenses have been applied.

I am an EXISTING customer.

I need to enter my new Exchange Message Restore Addon license key.

To use your Exchange Message Restore Addon license, your Backup for Workgroups software installation MUST be running Backup for Workgroups version 7 (or higher). If you have not upgraded your BFW installation to version 7 you must do so before entering the Exchange Message Restore license key.

Verify that you are running Backup for Workgroups version 7 or higher software by going to the Backup Server, running Backup for Workgroups Admin and go to Help -> About. The About box lists the version that is currently running. If the version is Version 1 thru 6.0, you will need to upgrade to version 7 or higher BEFORE you can use the Exchange Message Restore Addon.

Click here for information on how to upgrade to the current version.

At the Backup for Workgroups Backup Server, run Backup for Workgroups and go to Tools -> License.
Enter your Exchange Message Restore License key and press the Add License button.
If you have more than one license key, enter each key one at a time, by entering the key and press the Add License button then repeat.
When you have entered all of your keys, press OK to save your license keys.
Go to the Clients panel. Select the name of the Backup Account that you are using to backup your Exchange Server. Now press Modify. At the Modify dialog, check/tick the option to enable the Exchange Message Restore add-on. Press OK to save your changes.
Now the Backup Client that works to backup your Exchange Server can use the Exchange Message Restore add-on.

I am an EXISTING customer.

I am re-installing Backup for Workgroups on a NEW computer and I need to enter my license keys.

First, get your new computer setup with Windows running on it, it is connected to the Internet and your internal network (as applicable), and you have attached the backup storage to this computer in such a way that Windows can see it's location.
Download Backup for Workgroups to this new computer, using the link below:
http://www.backup-for-workgroups.com/downloads/bfwsetup.exe
Proceed through the Backup for Workgroups Setup program to setup the Backup Server, access your Backup Storage and define your Backup Client Accounts. Once you have Backup for Workgroups installed and configured, it is still running in 30-day trial mode, so you need to get your license keys entered before the trial period expires. Close the Backup for Workgroups Admin program.
To activate the license field so it will accept your keys, you need to download and run the following program that we call the License Setup program.

http://www.backup-for-workgroups.com/downloads/bfwlicensesetup.exe

Run the License Setup program.

The license program does not have a user interface, but it should open the Backup for Workgroups Admin.
If the Backup for Workgroups Admin does not open, run Backup for Workgroups by double clicking on the Backup for Workgroups icon on the desktop.
Go to Tools -> License.

Right click on My Computer and select Manage.
At the Computer Management window, expand "Services and Application" and then highlight "Services".
Right click on the service named "Backup for Workgroups" and select Stop.
Repeat step 3 and choose Start.
Now open Backup for Workgroups and go to Tools -> License

Now you are ready to enter ALL your license keys. Since you have been using Backup for Workgroups, you need to enter keys that you have used previously. Enter ALL license keys, including Backup Client keys, Addon keys and Upgrade License keys. Keep in mind that your license keys are additive - meaning they work together, so you need to enter all of them that apply to this particular installation.
If you have more than one license key, enter each key one at a time, press the Add License button then repeat this process until you have entered all of the keys needed for this installation.
When you have entered all of your keys, press OK to save your license keys.

I am an EXISTING customer.

I have an old version of Backup for Workgroups, I purchased a license that contains additional backup clients. I need to both upgrade and enter the additional license at the same time.

Backup for Workgroups is a client / server application - the license keys are entered into the Server portion of the software. Backup for Workgroups License keys are additive. When you enter your additional license key, it works with your existing keys, so do not delete any existing license keys.

Go to the computer that is running the Backup for Workgroups - Backup Server software. The upgrade process starts at the Backup Server.
Download the BFW Setup program using the following link:
http://www.backup-for-workgroups.com/downloads/bfwsetup.exe
When you run the BFW Setup program, the first screen is the license agreement screen. Notice that the text on the large button in the middle includes the phrase "Upgrade BFW Now." This indicates that BFW has detected the presence of an existing installation and it will upgrade this installation. If you DO NOT see the word Upgrade on the button, please see the Troubleshooting section below. When ready, Press the I Agree... button.
The BFW Setup program is ready for you to enter the Additional License key. NOTE That your new license key will work as both and upgrade key and it will provide additional client(s). The screen below asks for your upgrade key, enter the new license key as the upgrade key.

Enter the additional license key from the email message you received when your order was processed. If you choose not to update at this time, you can cancel the upgrade and your existing installation will be left as-is without any changes.

After entering the additional key, press OK. The BFW Setup will now complete the upgrade process. The setup program will not ask for any additional information.
Add your additional backup client licenses or add-on licenses.

On the Backup Server, open the Backup for Workgroups Admin and go to the Clients panel.

Press the Add Button and create an additional account for the new computer you want to backup to this Backup Server. Press OK to save your changes for that client account.

Repeat for as many additional client licenses as you have purchased.

Go to the Clients panel. If you purchased an EMR Addon, select the name of the Backup Account that you are using to backup your Exchange Server. Now press Modify. At the Modify dialog, check/tick the option to enable the Exchange Message Restore add-on. Press OK to save your changes.

If you purchased any Open File Addons, go to the Clients panel and select the Backup Account that needs to use the Open File Addon. Press Modify, and check/tick the option to enable the Open File Addon. Press OK to save your changes.

I am an EXISTING customer.

I have purchased an additional license of BFW and I need to enter this into my existing installation.

In this case, you want to add another Backup Client to your existing BFW installation; and you are NOT making any other changes.

Go to the computer running the Backup for Workgroups Backup Server Software (previously called the Data Repository Manager).
If you are running an older copy of Backup for Workgroups, we recommend that you upgrade to the current version BEFORE entering your new license key. To upgrade your existing BFW installation, download the BFW Setup file to the computer running your Backup Server, this file is located at:
http://www.backup-for-workgroups.com/downloads/bfwsetup.exe
Run the BFW Setup program. It should automatically detect your existing installation and it will upgrade the Backup for Workgroups program and leave your existing Backup Client Accounts, settings and backup data intact.
Go to Tools>License. At the License dialog, you should see your current BFW License Keys. Enter your new License Key at this time and press Add. If the field in which you enter the License key is inactive/greyed out, you can activate the license field by closing the License dialog and then download and run the following program:

http://www.backup-for-workgroups.com/downloads/bfwlicensesetup.exe.
After running the License Setup program, return to Tools>License and you will be able to enter your license key.
Cut and paste your License key into the license field and press the Add License button. Repeat this process for each new key you need to enter.
When you have entered all of your keys, press OK to save your license keys.
If you have just entered new Backup Client license key(s), you are now ready to go to the Clients panel and create any new Backup Client accounts that need to be established as a result of entering your new license keys. Go to the new computer that you are adding to the Backup process, download the Backup for Workgroups setup program and go through the wizard to install the Backup Client. Using the account information that you established at the Backup Server, make sure this new Backup Client can connect to the Backup Server. If this new Backup Client is using any Add-on licenses, make sure you activate them at this time. You are welcome to create custom Backup Sets for this new Backup Client. We recommend that you keep the default Backup Set, called All Local Drives.
If you have just entered additional Open File Addon license keys, you need to go to the Backup Server and look at the Backup Client(s) that need to use the additional Open File Addons, and "activate" the Open File Addon for the appropriate Backup Client Accounts until you have assigned all of the new Open File Addon licenses to Backup Clients. Be sure to save your changes. The Backup Clients will start using the Open File Addon capability at the start of their next backup.

I need to extend my trial of Backup for Workgroups.

I downloaded the Backup for Workgroups trial software, and now I need to extend the trial period.

Go to the computer that is running the Backup for Workgroups - Backup Server software.
Download the following license setup program to the Backup Server:

http://www.backup-for-workgroups.com/downloads/bfwlicensesetup.exe

Run the License Setup program.

The license program does not have a user interface, but it should open the Backup for Workgroups Admin.
If the Backup for Workgroups Admin does not open, run Backup for Workgroups by double clicking on the Backup for Workgroups icon on the desktop.
Go to Tools -> License.

Right click on My Computer and select Manage.
At the Computer Management window, expand "Services and Application" and then highlight "Services".
Right click on the service named "Backup for Workgroups" and select Stop.
Repeat step 3 and choose Start.
Now open Backup for Workgroups and go to Tools -> License

Enter your Evaluation Extension Key and press the Add License button.
The trial period for Backup for Workgroups will be extended based on the number of days listed in the Evaluation Extension Key. Please note the trial is extended from the day you initially installed Backup for Workgroups and not when you enter the Evaluation Extension Key.

Everyday, thousands of corporations, non-profits, and Government agencies use Backup for Workgroups Backup Software to backup their Windows Servers! You can too!

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