Brief Company Details - Lockstep Systems, Inc.
Main Office Number 1-480-596-9432
Our phone rings here in Scottsdale, Arizona USA, you will NOT be reaching a
call-center in India or elsewhere. We are on Mountain Standard Time, which
is GMT -7 ALL YEAR LONG. Arizona does not observe daylight-savings time. So if
you are calling from the US East Coast, we are 2 or 3 hours behind you,
depending upon the time of year. Please take this into account when you call
because it may be working time where you are, but it may not be here.
Toll-Free Number (USA only) 1-877-932-3497
This number also rings here in Scottsdale, Arizona USA and does not go to a
call-center in India or elsewhere.
Main Fax Number 1-480-596-9195 (fax)
Does anyone still use the fax? Well, we have one just in case. It's a
very nice one too, from Xerox. We still like the fax and reminisce about
the days when we would get BIG ORDERS via fax. Now we get big orders
through our website.
Contacting Us By Phone
Calls are handled in the order in which they are received. If you get the
recording, leave a message. We do not rely on caller-id, because caller-id does
not tell us your full name. So, if you call, please leave a message,
including your name, your phone number and the name of the product that you have
Contacting Us By Email
You are welcome to send an email to
info@Lockstep.com with your questions and we can avoid the whole phone tag
situation. For those of you with WAY TOO MANY email accounts, you need to
identify yourself in the body of your email if we have corresponded with you
before but you don't remember which email account you used. This happens a
lot more than you think. So don't be bashful and identify yourself fully
in your emails.
About Lockstep Systems, Inc.
We are a privately held corporation headquartered in Scottsdale, Arizona.
Lockstep Systems is a SMALL company by the US Government's definition.
The team that created Backup for Workgroups also created the
backup software now known as Computer Associatesí BrightStor Mobile Backup,
which originally started as CoreData's RemoteWorx software. And if any of
you remember Mastersoft's Word For Word file conversion program, we did that
Lockstep's flagship product - Backup for Workgroups was first released in 2003 and
is now installed in tens of thousands of organizations worldwide. We also are
the developers of the remote POP3 email downloader, IGetMail, which was introduced in 1999. It is installed on
thousands of Exchange Servers worldwide.