Brief Company Details - Lockstep Systems, Inc.
Main Office Number 1-480-596-9432
Our phone rings here in Scottsdale, Arizona USA, you will NOT be reaching a
call-center in India or elsewhere. We are on Mountain Standard Time, which
is GMT -7 ALL YEAR LONG. Arizona does not observe daylight-savings time. So if
you are calling from the US East Coast, we are 2 or 3 hours behind you,
depending upon the time of year. Please take this into account when you call
because it may be working time where you are, but it may not be here.
Toll-Free Number (USA only) 1-877-932-3497
This number also rings here in Scottsdale, Arizona USA and does not go to a
call-center in India or elsewhere.
Main Fax Number 1-480-596-9195 (fax)
Does anyone still use the fax? Well, we have one just in case. It's a
very nice one too, from Xerox. We still like the fax and reminisce about
the days when we would get BIG ORDERS via fax. Now we get big orders
through our website.
Contacting Us By Phone
Calls are handled in the order in which they are received. If you get the
recording, leave a message. This is now a lost art, the art of leaving a
professional, courteous phone message. If you have forgotten how to do
this because you rely on caller-id, follow along: State your full name,
company name, nature of your call, and your phone number. Repeat your phone
number, slowly, especially if you are on one of those awful voice-over-Internet
phone lines or a cell phone that is cutting in and out. We want to call you
back, but we cannot if you do not provide these details clearly.
Contacting Us By Email
You are welcome to send an email to
info@Lockstep.com with your questions and we can avoid the whole phone tag
situation. For those of you with WAY TOO MANY email accounts, you need to
identify yourself in the body of your email if we have corresponded with you
before but you don't remember which email account you used. This happens a
lot more than you think. So don't be bashful and identify yourself fully
in your emails.
About Lockstep Systems, Inc.
We are a privately held corporation headquartered in Scottsdale, Arizona. We are
not a BIG company and we do qualify as a SMALL company by the US Government's
definition. And yes, Superman does work here, in disguise of course.
And no doubt, you may have already talked to him on the phone!
A long time ago, in a galaxy far far away.... Oh wait, that's how Star
Wars starts! We did not have such an exciting start. You don't want to
know how we got started, it's boring. But, we do get a lot of excitement
from, you guessed it, BACKUP software. We really do. And this is not
the first successful backup program that we've written. Or the first
software. The team that created Backup for Workgroups also created the
backup software now known as Computer Associatesí BrightStor Mobile Backup.
Our flagship product - Backup for Workgroups was first released in 2003 and
is now installed in tens of thousands of organizations worldwide. We also are
the developers of IGetMail which was introduced in 1999. It is also installed on
thousands of Exchange Servers worldwide.